At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Step into a role that blends hands‑on housekeeping excellence with the quiet magic of the Lake District. As Deputy Housekeeping Manager at Gilpin Hotel & Lake House, you’ll help lead the team who shape the aesthetic, calm, and immaculate presentation of our luxury retreat - ensuring every space feels exceptional, serene, and beautifully cared for.
🌶️About being a Deputy Restaurant Manager at Gilpin Spice
Set within the stunning grounds of Gilpin Hotel & Lake House, Gilpin Spice is a Michelin‑recommended, pan‑Asian restaurant inspired by the Spice Trail - bold flavours, vibrant dishes, and a buzzing open‑kitchen atmosphere.
Gilpin Spice is all about energy, personality, and beautifully orchestrated service. As Deputy Restaurant Manager, you’ll support the Restaurant Manager in leading a confident, guest‑focused team, ensuring every service feels seamless, warm, and full of character.
You’ll be hands-on throughout the day, guiding the flow of the restaurant, supporting the team, presenting dishes with flair, and helping create the lively, welcoming atmosphere that defines the Gilpin Spice experience.
🍴 Your Role as Deputy Restaurant Manager
Responsibilities
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Leads with upbeat confidence, supporting the team throughout service and ensuring every interaction with guests feels warm, professional, and full of personality.
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Guides the rhythm of the restaurant from reservations, table planning, service flow, guest movements, to daily operational needs, ensuring a smooth, energetic, and well‑orchestrated dining experience.
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Presents dishes with charm and clarity, confidently upselling drinks, sides, and specials to enhance the guest journey.
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Supports the Restaurant Manager with training, coaching, appraisals, and team development, helping build confidence, skill, and a positive, supportive culture.
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Maintains immaculate standards across the restaurant from presentation, cleanliness, organisation, safety, to atmosphere - ensuring Gilpin Spice always feels vibrant and beautifully cared for.
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Oversees banking processes, stock levels, wet‑stock ordering, consumables, and monthly stock‑takes, ensuring accuracy and smooth operations.
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Works closely with Hotel Management, Front Office, Kitchen, and other HODs to resolve issues quickly, support guest needs, and maintain seamless communication across the estate.
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Understands and confidently uses EPOS, reservation systems, and other technology systems that are used to support and train the team in their use.
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Opens and closes the restaurant independently, ensuring security, safety, and a calm, professional end‑to‑day routine.
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Brings an appreciation for wine and the confidence to guide guests through pairings that elevate the Spice Trail flavours.
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Demonstrates strong bar leadership, ensuring cocktails, beverages, and bar service are delivered with consistency, creativity, and impeccable standards.
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Radiates positivity and genuine warmth, helping create the lively, welcoming atmosphere that defines Gilpin Spice.
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Upholds our promise of warmth, energy, and exceptional hospitality - ensuring every guest leaves Gilpin Spice feeling delighted, cared for, and eager to return.
Qualifications
♨️What You Bring
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Strong restaurant experience within a high‑end or luxury environment.
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A confident, warm, and professional presence.
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Excellent communication and teamwork skills.
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A passion for guest experience and the theatre of service.
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Flexibility to work evenings, weekends, and holidays.
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Food hygiene qualification (essential).
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Understanding of allergens and food safety standards.
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Confidence acting as a First Aid Aider or Fire Warden when required.
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A positive attitude, a tidy presentation, and pride in personal standards.
Additional Information
💼 What We Offer:
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A stunning work environment within a Michelin Key‑awarded hotel.
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A supportive, dynamic team and opportunities for growth within the Gilpin family.
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Meals on shift, uniform, and generous gratuities.
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A beautiful Lake District setting that inspires every day.
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The pride of contributing to a property recognised with 5 AA Red Stars and Two Michelin Keys.
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The prestige of working within Relais & Châteaux and Pride of Britain Hotels — becoming part of a global community of exceptional hotels and restaurants united by passion, authenticity, and local tradition.
Bring your passion for♨️ service, energy, and leadership to Gilpin Spice - if you’re ready to help shape unforgettable dining experiences, we’d love to hear from you.
Salary: £33,000 – £36,000 per year, depending on experience
Gratuities: £643 per month (average)
Hours: 45 hours per week.
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Canteen
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Company events
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Company pension
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Discounted or free food
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Employee discount
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Free or subsidised travel
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Gym membership
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On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel