At Nylas, Central Operations is the operational backbone of our go-to-market organization. We build and support the systems, workflows, and processes that enable our Sales, Customer Success, Marketing, Finance, and Product teams to work efficiently and scale effectively.
As Nylas grows, so does the complexity of the systems that power our business. Our team partners across the company to improve operational workflows, maintain trusted data, automate repetitive work, and ensure our teams have the tools they need to focus on delivering great customer experiences.
We’re looking for a Business Systems Operations Specialist to help support and improve the operational systems behind our go-to-market organization.
Reporting to the Program Manager, Business Operations, you’ll work across Sales, Customer Success, Marketing, Finance, and Product to maintain business systems, troubleshoot operational issues, improve workflows, and support day-to-day operations.
This role is ideal for someone who enjoys solving problems, learning new systems, improving processes, and working across multiple teams. You’ll have the opportunity to leverage automation and emerging AI tools to help reduce manual work, improve operational efficiency, and scale internal processes as the company grows.