đ Hybrid, Palo Alto or San Francisco (Hybrid â 2 days/week in office)Reports to: Director Data Science + AnalyticsJob Type: Full-time W2
We are looking for a highly analytical and business-mindedSenior Data Analyst to design, build, and own the end-to-end analytical framework for our most critical operational asset: our clinician workforce. In this role, you will own the data ecosystem spanning the entire clinician lifecycleâfrom the moment a provider enters our recruiting funnel, through onboarding, credentialing, and state licensing, to their ongoing clinical performance, operational efficiency, and downstream business impact on patient retention.
You will develop performance frameworks that merge operational SLAs (e.g., on-time arrival, inbox turnaround times) with clinical quality and safety metrics. Additionally, you will lead our efforts in provider interaction analytics, creating evaluation and scoring logic to quantify qualitative behavioral dimensions, such as clinician empathy from consultation transcripts. Sitting at the intersection of Clinical Operations, Quality, Talent, Business Strategy, and Product, you will serve as the primary analytical partner to our Clinical Leadership and Executive team.