We’re hiring a Payment Operations Associate to sit at the center of daily money movement across Bastion’s payments and stablecoin infrastructure. You’ll own execution from week one, working with the Payment Operations Lead to keep our operations accurate, reliable, and efficient.
You’ll monitor payment flows across domestic and international rails and keep them running cleanly. That means catching and resolving transaction issues, validating pricing and reconciliation, supporting partner integrations, and driving operational incidents to resolution. You’ll work across teams to hold SLAs, sharpen workflows, and strengthen monitoring and alerting.
You’ll also bring an AI-first approach to the work, using automation to cut manual effort, improve exception handling, and build processes that scale. You’ll expand what you own as the function grows.
We are open to candidates across the United States, though we have a preference for candidates based in the NYC area or candidates on/willing to work East Coast hours.
Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.
We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month.
If you think this is something you can handle, we will be excited to speak with you.