Product Vision & Strategy
·Develop and maintain a product roadmap that reflects business priorities, regulatory requirements, and user needs.
·Champion innovation by identifying opportunities for new features, integrations, or process improvements that drive business value.
Requirements & Documentation Management
·Lead the gathering, analysis, and prioritization of business and technical requirements from diverse stakeholders, ensuring clarity and traceability throughout the product lifecycle.
·Maintain comprehensive documentation covering system architecture, security, compliance, and operational processes, ensuring accessibility and audit readiness.
Project & Delivery Management
·Oversee end-to-end delivery of FIS Quantum solutions, including integration, deployment, upgrades, and enhancements.
·Manage project scope, timelines, and resources, ensuring delivery against agreed milestones and budgets.
·Manage all system changes by following the Haleon Change Management procedure, ensuring traceability for auditors on any system changes made
·Coordinate across functional teams (Tech, Treasury, Finance, external vendors) to ensure seamless execution and issue resolution.
Stakeholder and Vendor management
·Engage proactively with internal stakeholders to understand business needs, communicate product changes, and gather feedback for continuous improvement.
·Manage relationships with external vendors and service providers, including performance monitoring and escalation of service issues.
·Facilitate regular stakeholder meetings to ensure alignment and transparency.
Compliance, Risk & Security
·Ensure robust compliance with regulatory requirements (e.g., SOX, GDPR), internal policies, and industry standards.
·Embed risk management practices into product operations, including regular risk assessments, mitigation planning, and audit preparation and support.
·Ensure our controls operate effectively and that any control or audit findings are remediated as per agreed timelines
·Maintain and test business continuity and disaster recovery plans for critical applications.
·Act as a subject matter expert for FIS Quantum, providing guidance and support to end users, stakeholders and Tech colleagues.
·Lead user adoption initiatives, including training, communication, and support for continuous improvement such as automation, new features or process changes.