Responsibilities • Design, develop, and maintain dashboards, KPI trackers, scorecards, and reports to support business performance monitoring and leadership decision-making. • Analyze business and operational data to identify trends, risks, opportunities, and provide actionable insights. • Drive end-to-end planning, governance, and execution of cross-functional strategic projects, ensuring timely delivery and alignment with business objectives. • Track project progress, KPIs, risks, issues, dependencies, and benefits realization while providing executive-level reporting and updates. • Partner with business leaders and cross-functional teams to facilitate decision-making, stakeholder alignment, and effective project governance. • Analyze and optimize business processes by identifying improvement opportunities and implementing operational excellence initiatives. • Develop and maintain process maps, SOPs, playbooks, governance documentation, and process repositories to support standardization and scalability. • Identify opportunities for automation, AI-enabled reporting, workflow digitization, and productivity improvements to enhance operational efficiency. • Leverage AI-powered tools and analytics solutions to improve reporting, project management, stakeholder communication, and business insights. Qualifications • Bachelor’s degree in business, engineering, finance, or a related field. • Minimum 3 years of experience in Business Analytics, PMO, Strategy, Process Excellence, Operations, Consulting, or Transformation roles. • Strong data analytics and visualization skills (Excel, Power BI, PowerPoint, Power Query are must-haves). • Familiarity with Lean Six Sigma, Agile, and project management methodologies. • Knowledge of process mapping, process improvement, and operational excellence methodologies. • Experience leveraging AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) to improve productivity, reporting, and analytics. • Strong communication, presentation, and stakeholder management skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong business acumen and consultative thinking. Strong analytical and problem-solving skills with experience in data analysis and reporting.