Key Accountabilities/ Execution:
· Identify newly created part numbers and accurately complete engineering part definition attributes in a timely manner
· Maintain engineering part definition attributes required to process requests for part
· Contact qualified Vendors in order to identify and / or validate part definition, price and availability
· Contact Material Planers to identify supply routes for capital parts (internal vs external)
· Customer Issue resolution, deals with all Parts Operations entities (Sourcing, Order Management, Sales, Services Managers, Technical Advisors, Design and Manufacturing Engineering).
· Verify applicability and fit of critical customer requests to application.
· Perform Inter changeability and form / fit / function reviews on part requests.
· Support quality issue resolution, dealing with Customer concerns and COQ.
· Provide support to internal and external customers in support of sales initiatives.
· Attend working meetings and provide an update on open cases.
· Continuous improvements to processes.
· Drive projects that improve/develop spare parts lists accuracy.
· Follow EHS rules and warn others to follow the rules, execute mandatory EHS trainings and immediately report the incidents and near misses as required.
· Further tasks not involved in this Job Description that the immediate leader/manager assigns either verbally or in writing.