Primary Responsibilities:
Works with Business Information and Data Analysts to understand customer needs. Collects, analyzes and shares data to help business teams drive improvement in key business metrics, customer experience and business results. Utilizes database and web application technologies to develop and evaluate innovative business intelligence tools and automated reports.
Develops and tests analytical solutions such as databases, queries, views, reports and dashboards. Assists in data conversions, imports and exports of data within and between internal and external software systems. Documents new and existing models, solutions and implementations.
Designs and builds reporting and analysis tools that help streamline the business and makes reporting, analyzing, planning and forecasting more efficient. Supports and assists with the integration of analytical platforms with enterprise systems and applications. Troubleshoots analytics tools, systems, and software. Tracks performance and production issues.
May assist in performance tuning of analytics applications. Escalates production issues as appropriate. Ensures the collected data is within required quality standards. May maintain the quality of Metadata Repository by adding, modifying and deleting data.
Adheres to process, policies and standards. Keeps customers informed about business intelligence tool problems and resolutions. Tracks and reports on issues and enhancement requests for the business in a timely manner.
Performs regular assignments using own judgment and following the corporation’s data policy, while keeping supervisor informed as necessary. Receives general guidance on new projects as to methods, procedures and desired end results. Uses discretion to make decisions within the scope of their responsibilities. Complex assignments are usually reviewed upon completion.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.