Atlassian is seeking a Machine Learning Engineer to join our Growth organization. Growth builds intelligent, personalized experiences that help customers discover value, adopt more of Atlassian, and progress through the customer lifecycle, from awareness and activation to expansion, retention, and long-term value. You will help turn behavioral and product signals into scalable ML systems that support the growth funnel, drive meaningful engagement, and enable more relevant customer and sales experiences.
The Growth organization brings together product, engineering, data science, analytics, and product operations to improve how customers discover, adopt, and expand their use of Atlassian. We work across the full funnel, from acquisition and onboarding through activation, conversion, expansion, and retention. Our teams use experimentation, personalization, and intelligent orchestration to personalize and help customers see the right product, feature, or next step at the right time, all while creating durable business value.
As part of Growth, you will build ML capabilities that enable teams to deliver personalized and consistent, measurable experiences across Atlassian’s portfolio. This includes building reliable data foundations, features, models, evaluation frameworks, and decisioning systems that support cross-product recommendations and personalized journeys; for example, moving cross-flow ranking from fragmented, fixed heuristics toward a unified, value-aware orchestration system that ranks recommendations using user context, probability of conversion, and expected lifetime value, going from generic, noisy messaging to actionable and personalized recommendations that improve customer outcomes and business impact across surfaces such as navigation, screen-space flags, and app-switcher experiences.