THE TEAM• ~160 people, around half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
Relay’s Last Mile network runs on couriers - tens of thousands of them, doing real work in the physical world every day. Whether each parcel gets delivered successfully depends on the decisions and behaviours of the courier on route. We’re hiring for a Senior Data Analyst to own how Relay measures and improves courier excellence: how we shape what happens on the doorstep, and how we manage performance before and after that interaction.
This role works with the whole of the Last Mile team and partners closely with data scientists, engineers and operators across the squad. There’s a v1 of performance management already running; you’ll own its evolution into something materially better.