Deep ABA Practice Experience
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5+ years of experience in ABA or behavioral health, with significant experience leading, operating, or scaling an ABA practice or multiple practices
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Strong understanding of the operational realities of ABA, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement
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Experience working across multiple locations and/or states is strongly preferred
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Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers
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A strong understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes
Business & Financial Acumen
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Strong understanding of the financial drivers of an ABA practice and what it takes to build a healthy, sustainable business
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Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers
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Experience owning or contributing to a P&L, budget, or financial performance of a practice or region preferred
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Ability to translate data and financial performance into clear, actionable recommendations
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Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact practice performance
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Proven ability to identify operational challenges, determine root causes, and develop practical solutions
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Experience building or improving processes, workflows, systems, and accountability structures
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Experience developing or optimizing staffing models, team structures, and workforce strategies
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Strong understanding of operational KPIs and how to use data to improve performance
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Experience setting and managing performance targets such as growth, retention, utilization, patient access, provider productivity, and NPS
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Experience supporting new practice or market launches and preparing operations for sustainable growth
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Comfortable balancing short-term execution with longer-term operational and strategic priorities
Strategic Problem Solving
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Strong analytical and critical-thinking skills with the ability to navigate complex, ambiguous problems
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Able to look beyond the immediate issue to identify underlying operational or business drivers
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Comfortable developing actionable roadmaps and working with stakeholders to execute against them
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Experience building new operational functions or creating structure where a mature playbook does not yet exist
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Highly resourceful and willing to roll up your sleeves to get things done
Provider Partnership & Communication
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Exceptional communication and relationship-building skills
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Able to build trust with practice owners and become a credible thought partner on operational and business decisions
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Comfortable communicating with providers through Google Meet, Slack, email, and other communication channels
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Able to explain complex operational or financial concepts clearly and make recommendations without being overly prescriptive
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Genuine interest in helping small business owners build successful practices
Mission-Driven & Provider-Centric
You care deeply about improving healthcare and want to help ABA providers build sustainable practices where they can deliver exceptional care.
Trusted Operator & Advisor
You have real experience running healthcare operations and can move comfortably between strategy and execution. When a practice owner brings you a problem, you’re someone they trust to help figure it out.
Analytical & Business-Minded
You understand that great clinical care and strong business performance go hand in hand. You’re comfortable looking at the numbers, identifying the levers that matter, and turning insights into action.
Operationally Excellent
You naturally look for ways to make things work better. You can identify gaps, improve processes, establish accountability, and build systems that allow practices to scale.
Collaborative & Relationship-Oriented
You enjoy working alongside people rather than simply advising from the sidelines. You build strong relationships, communicate proactively, and know how to influence without authority.
Resilient in Ambiguity
We’re growing quickly, which means things change. You’re comfortable operating without a perfect playbook, figuring things out as you go, and helping build the playbook along the way.