Necessary Contacts:
INSIDE RELATIONSHIPS:
Interfaces directly with client management (senior management, business owners and project team members) in negotiation and definition of requirements.
Negotiates, defines, interprets plan/policy requirements and presents options and processing capabilities to upper level management.
Provides guidance and direction to all areas placing requirements on the system. Has management responsibility for highly complex cross-divisional projects with cross-department and cross-organization impacts.
Interfaces frequently with IT, PMO and business leaders. Exercises diplomacy and tact in discussions with client management on controversial subjects.
OUTSIDE RELATIONSHIPS:
Frequent contact with client management to exchange information and/or make presentations on information systems concepts.
Reviews and maintains contact with selected user groups with similar problems and user organizations.
Attends outside technical meetings as directed, making presentations when necessary.