Join our team today and build your next career chapter with Grecotel.
About the role
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece’s most stunning destinations.
Responsibilities
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Manage and supervise the day-to-day operations of all service restaurants within the hotel
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Ensure high levels of customer satisfaction by consistently delivering exceptional service
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Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations
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Oversee staffing requirements, including training and performance management
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Collaborate with the culinary team to ensure high-quality food and beverage offerings
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Handle guest feedback and resolve any issues or complaints in a timely and effective manner
Requirements
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2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting
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Bachelor’s degree in Hospitality Management or a related field is preferred
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Strong knowledge of food and beverage operations
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Excellent leadership and team management skills
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Exceptional customer service and communication skills
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Ability to work in a fast-paced environment and handle multiple priorities
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Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
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Competitive salary package and additional benefits
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Career development within Greece’s leading hospitality group
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Opportunities for internal mobility and long-term career growth
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Accommodation (if necessary) and full board
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Transportation support and/or travel expenses
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Access to training and educational programs
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A dynamic and supportive working environment
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Employee discounts across Grecotel hotels and selected partner businesses
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A people-focused culture built on teamwork, respect and excellence