Roles and Responsibilities
• Collaborate with business and functional partners and technology leadership in specifying requirements
• Drive technology discussion and strategy in line with business needs
• Define execution plan and approach based on project scope, expected timeline and available budget/resources
• Facilitate convergence of functional and technical knowledge
• Work with technical team often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan
• Cooperate with and manage external vendors as required
• Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Manage project risks, scope changes and other non-standard events throughout the life of the project
• Manage stakeholder communication and progress reporting
• Ensure quality of deliverables is verified and matching stakeholder expectations
• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected