Criteria & Management Requirements:
• Problem Solving: Resolves basic day-to-day operational issues. Troubleshoots basic problems and solves through a predefined set of solution alternatives.
• Knowledge: Knowledge is limited to routine work and supporting processes of the store. Formal training or on-the-job experience is required to perform the job effectively.
• Business Acumen:
• Scope: Tasks are generally routine and may occasionally include more complex tasks specific to the work of the team.
• Communication & Influence: Exchanges ideas and information effectively; uses effective communication skills and employs tact and diplomacy when dealing with others.
• Impact: Impact of the job is limited to quality and effectiveness of own store.
• Leadership: Supervises tactical day-to-day operational work for associate level roles.