• Responsible for coordinating and directing the efforts of the Medicaid growth and engagement initiatives.
• Ensuring marketing plans within the region meet state contractual requirements.
• Developing and implementing individual health plan Community Relations Strategy.
• Collaboration in creating robust value-added benefits to improve quality outcomes, including member selection and member engagement approach.
• Driving member retention and loyalty programs.
• Leads efforts to develop key partnerships that drive innovation and growth.
• Collaborates with all Elevance Health businesses in Texas to drive growth.
• Audits website and relevant vendor relationships – providing oversight and performance management.
• Research and evaluate competitive activity.
• Implements effective tracking mechanisms for tracking daily, weekly, monthly, and yearly activities and productivity.
• Develops and conducts staff training methods.
• Make recommendations to appropriate functions to achieve product modifications or improvements derived from market research, technical service work, or Marketing feedback.
• Develops and recommends department operating budgets.
• Secures approval of objectives, policies, and programs for corporate marketing activities, and evaluates and reports results.
• In partnership with brand management, responsible for identifying appropriate media opportunities.
• May prepare presentations regarding marketing and outreach programs for senior management groups.
• Travel required.
• Hires, trains, coaches, counsels, and evaluates the performance of direct reports.