Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Assesses the quality of patient care delivered. Evaluates needs of patients and families and provides patient and family centered care. Manages complaints and conflicts through to resolution.Manages staff relations including performance management, staff satisfaction and conflict management. May oversee scheduling, recruitment, payroll and student engagements.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents and communicates patient condition as appropriate.Ensures regulatory compliance. Assist with the identification, determination and need for systems, equipment and supplies. Monitors usage, and oversees proper working order of equipment and ensures adequate supplies.