· Working to Identify opportunities for formulation improvements.
· Assiss in complaint handling: Receiving complaints from customer service department, analyze process-oriented complaints, making decisions that could influence a process, coordinating the process of root cause analysis of the complaint with other disciplines, and implementing corrective and preventive actions to eliminate causes for complaints.
· Implementing and tracking operational key performance indicators (KPI) in relation to quality. Team member in driving excellence of other goals in the plant. Ensures all quality and safety practices are followed always. Performs other related duties as required and assigned.
· Complying to local and government regulations, ISO standards and customer requirements by maintaining document management system, assessing the risk of site process, and updating local policies and procedures as necessary.
· Internal Auditing: Work with site operations team to develop and execute risk-based audit plans to mitigate quality risk.
· Fostering and maintaining good employee relations through all the appropriate methods of communications and positive employee relations practices.
· Required experience in Food Industry
· > 3 years experience in a variety of disciplines including quality, manufacturing, and/or cross functional teams
· Mathematical/Statistics Skills