Launches that land on time. You’ll own the full implementation lifecycle for a portfolio of pharma and life sciences clients — kickoff to go-live to hypercare. You’ll manage scope, timeline, risk, and stakeholder communication across engagements that span client IT, brand teams, hub operations, and specialty pharmacy partners. When a risk shows up, you surface it early and drive it to resolution across internal and external teams. No surprises at go-live.
Integrations that hold up under real data. You’re the primary technical point of contact during implementation. You translate client business requirements into configured workflows, integration designs, and system architecture decisions, then partner with client engineering and IT to scope, design, and validate the data integrations — vendor feeds, third-party APIs, the messy real-world landscape. Coding isn’t the job; technical depth is.
Clients who adopt, not just sign. You’ll lead discovery sessions to understand each client’s program goals, patient journey workflows, and data sources, then document requirements and produce the solution design that guides the build. You’ll run client-facing training and write the documentation that makes adoption stick. Going live is the start, not the finish line.
A sharper way to implement. You’ll help build the methodology, tooling, and best practices for a growing team — the playbook gets better because you’re here. You’ll carry what you learn back to Engineering and Product, influencing the roadmap and advocating for the platform capabilities that serve the pharma and life sciences vertical.