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VX
Vxi
MOA - Customer Experience Advisors - June 2026
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Location
Pasay City, Philippines
Work mode
on-site
Type
full-time
Company size
1,001–5,000 people
First seen
1w ago
Last seen
14h ago
About the company
It’s fun to work in a company where people truly BELIEVE in what they are doing!
We’re committed to bringing passion and customer focus to the business.
Responsibilities
•
Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
•
Provide exceptional service to customers during each interaction
•
Address customer concerns and/or provide solutions
•
Adhere to all company guidelines regarding the delivery of service and support to customers
•
Escalate problematic customer issues to management according to standard operating procedures
•
Properly document each customer interaction according to company standard operating procedures
•
Maintain an excellent on-time attendance record (schedule adherence)
•
Adhere to company quality assurance guidelines and standard operating procedures
•
Act with the highest levels of integrity and professionalism in each customer interaction
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
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