Degree Requirement
Bachelor’s Degree required, Mechanical, Electrical Business related preferred.
Skill DescriptorsInformation Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Level Working Knowledge:
• Follows defined procedures to document all routine information.
• Identifies relevant established standards, policies and practices.
• Fulfills routine information capture needs in own area.
• Uses automated tools to capture, organize and archive relevant information.
• Cites examples of different types of relevant information that need to be captured.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Design for Manufacturability (DFM): Knowledge of design for manufacturability guidelines, methodologies, and use cases; ability to use this knowledge to optimize product designs and manufacturing operations.
Level Working Knowledge:
• Analyzes the implementation challenges of DFM methodologies and shares them with their supervisors.
• Documents each stage of the design process for audit and review purposes.
• Follows standard guidelines and best practices while carrying out DFM procedures.
• Implements DFM methodologies to standardize product designs, simplify operations, and reduce costs for certain types of manufacturing processes.
• Utilizes basic DFM tools and technologies to implement DFM methodologies.
Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing or product development environment.
Level Working Knowledge:
• Documents common hardware, software and communications problems and likely resolutions.
• Troubleshoots typical technical problems in a specific area.
• Works with vendor-specific diagnostic guides, tools and utilities to discover application problems.
• Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions.
• Participates in setting evaluation standards and criterion for troubleshooting.