This Rehabilitation Casework Technician position is located in the Charlotte VR/IL Unit Office. The primary purpose of this position is to provide casework and service delivery support to the Rehabilitation Counselors and Human Service Coordinators providing transition services to students and young adults with disabilities in Mecklenburg County. This positions provides client services in various settings, including schools and in the community.
Job responsibilities include the following:
* Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and required services
* Assisting counselors with developing written plans of services in conjunction with the client, parent and/ or guardian
* Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
* Monitoring client progress throughout the service delivery process
* Processing invoices and billing documents, scheduling appointments, filing, inputting casework data, and completing correspondence to support client services
* Working with community employers/partners to assist in directly placing highly qualified clients in appropriate jobs leading to successful employment outcomes
* Providing other support as designated by the Rehabilitation Counselors and Human Service Coordinators and completing all related administrative tasks