Maintain and Troubleshoot
• Ensure the availability, reliability, and performance of IBM MQ for z/OS environments.
• Monitor and maintain Queue Managers, transmission queues, channels, listeners, and shared queue configurations.
• Diagnose and resolve complex production incidents impacting messaging services and application integrations.
• Perform proactive health checks and capacity analysis to identify and mitigate potential risks.
• Support disaster recovery testing and business continuity initiatives.
• Maintain system integrity by ensuring compliance with security and operational standards.
• Install, configure, maintain, and upgrade IBM MQ components within Mainframe environments.
• Support infrastructure modernization and continuous improvement initiatives.
• Collaborate with application and infrastructure teams to optimize messaging solutions and system performance.
• Participate in planning and implementing new MQ features, enhancements, and operational processes.
• Contribute to automation efforts that improve efficiency, reliability, and operational excellence.
• Lead technical investigations and Root Cause Analysis (RCA) activities for significant incidents.
• Provide expert guidance during critical production situations.
• Document findings, corrective actions, and long-term preventive measures.
• Identify recurring issues and recommend strategic improvements.
• Provide technical leadership and subject matter expertise on IBM MQ for z/OS technologies.
• Advise stakeholders on messaging architecture, operational best practices, and infrastructure strategies.
• Collaborate with global teams across multiple regions and disciplines.
• Support knowledge sharing, mentoring, and technical development within the organization.