JOB RESPONSIBILITIES
• Evaluate, understand and identify current customer needs, while also anticipating future needs and
building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool
development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get
customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.
REQUIREMENTS
• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably
in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English