At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
About the role
The Technician I assists in the assembly, wiring, and preparation of control panels and automation enclosures under close supervision. Responsibilities include basic wiring, component labeling, continuity checks, documentation updates, and maintaining a clean and safe work environment. This role focuses on building foundational panel assembly and technical skills.
JOB RESPONSIBILITIES
•
Evaluate business and operational processes for opportunities to improve efficiency, quality, and consistency.
•
Identify recurring problems, rework, equipment failures, customer concerns, and process gaps.
•
Lead or assist with root cause investigations and corrective actions.
•
Work with department leaders to develop and implement practical process improvements.
•
Help develop and maintain company procedures, workmanship expectations, and operational standards.
•
Follow up on completed work and major projects to identify lessons learned and opportunities for improvement.
•
Engage with customers to gather feedback on equipment, service, communication, and overall experience.
•
Help resolve significant or recurring customer quality concerns.
•
Identify unmet customer needs and potential opportunities for new products, services, rental offerings, or capabilities.
•
Improve coordination and handoffs between Sales, Engineering, Shop, Inventory, Rentals, PLC/Controls, and Field Services.
•
Monitor quality and operational trends and communicate significant findings and recommendations to leadership.
•
Support the continued development of Sable Automation’s Operations and Quality Management Systems.
JOB REQUIREMENTS
•
Bachelor’s degree or equivalent professional management experience.
•
WMS/SAP knowledge.
•
Communication skills, both oral and written.
•
Microsoft Office skills, including Excel, Access, PowerPoint, and Word.
•
Ability to motivate and influence people.
•
Organizing, planning, and problem solving skills.
•
Team player with good statistical and numerical ability and attention to detail.
BENEFITS:
•
Competitive Salary + bonus
•
401(k)/ Retirement savings
•
Comprehensive Benefits (medical, dental, vision, life and disability coverage)