As an Analyst cash applications you will be involved in cash application activities accurately and timely in compliance with company policies and procedures, supporting day-to-day operations and issue resolution.
Professional proficiency in Mandarin Chinese (spoken and written) is required, as the role involves regular communication with Mandarin-speaking stakeholders and business partners.
Duties And Responsibilities
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Responsible for daily cash receipts and postings to customer accounts accurately and timely.
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Review and reconcile all payments received on a current and daily basis.
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Identify daily unapplied amounts and work with respective internal team to resolve the unidentified receipt.
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Work closely with the collections team to ensure proper application of payments.
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Process and validate credit/ debit memos by ensuring appropriate approvals are in place prior to release.
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Perform write off adjustments on customer accounts in accordance to guidelines.
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Prepare reconciliation of accounts and resolve discrepancies which arise.
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Adhere to agreed service levels, company policies and procedures.
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Ensure timely and accurate response to emails and requests.
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Resolve operational issues within defined scope and escalate appropriately where required.
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Build and maintain working relationships with internal stakeholders to support day-to-day operations.
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Participate in internal / external audit and provide required information.
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Support continuous improvement initiatives by identifying issues and sharing observations.
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Cooperation with cross-functional teams within SSC for monthly closing activities
Job Requirements
Education :
Degree in relevant field (Commerce, Finance, Accounting)
Experience :
1 - 3 years of experience in Accounts Receivable or related field. Shared services experience is an added advantage.
Skills Requirements
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Team player with good interpersonal and communication skills (written and verbal in English)
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Familiarity with ERP systems (e.g. SAP) and MS Office
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Ability to follow processes and work within defined guidelines