•Ensure all patient information is obtained to complete patient registration thoroughly.
•Update treatment and care plans for all inpatient patients in each care unit, in collaboration with the responsible nursing unit head.
•Document all doctor’s services, all patient transactions during the treatment process (drugs, surgery, etc.).
•Complete and organize medical support forms for patients and ensure the completeness of patient medical records before returning them to the medical records department.
•Explain all administrative procedures and cost changes to patients/families.
•Ensure that all billing for discharged patients is completed and confirm patient discharge with all relevant inpatient departments after receiving confirmation from attending doctors/nurses, and ensure no patient documents are left behind upon patient discharge.
•Implement quality service and safety procedures, including training, data collection, documentation, and/or report creation needed to support achievement of hospital-wide indicators and department/unit goals.