Plan and conduct business-impact analyses across all business units on an annual cycle, ensuring full enterprise coverage
Facilitate BIA workshops and structured interviews with process owners to identify critical business processes and their dependencies, including people, technology, facilities, data, and third parties
Establish and document recovery time objectives (RTOs) and recovery point objectives (RPOs) for critical processes and supporting applications; validate alignment between business requirements and IT recovery capabilities
Analyze BIA results to identify gaps, single points of failure, and unmitigated dependencies; present prioritized findings and recommendations to business and program leadership
Maintain BIA data as a current, authoritative record, refreshing it as the organization, its processes, and its technology change
Business Continuity Planning
Develop, write, and maintain business continuity plans for business units and departments across the organization, ensuring every critical business function has a current, actionable, and exercised plan
Translate BIA findings into documented recovery strategies and procedures, including manual workarounds, alternate work locations, work transfer, cross-training, and third-party contingencies
Drive the annual plan review and update cycle: track plan currency and ownership, coordinate updates with plan owners, and escalate overdue or deficient plans
Produce program metrics and dashboards, including BIA completion, plan currency, exercise completion, and corrective action status
Develop and deliver training for plan owners, recovery teams, and new employees on continuity roles and responsibilities
Build and sustain strong working relationships with functional leaders and process owners across the organization; using clear communication to drive engagement and accountability for continuity readiness
Build and manage an annual exercise calendar that validates plans, recovery strategies, and team readiness across the organization
Conduct continuity-focused risk assessments to identify threats to critical operations, facilities, technology, and supply chains
Coordinate with enterprise risk management, information security, and IT disaster recovery teams to ensure continuity risks are captured, rated, and addressed consistently
Crisis Management Support
Support the crisis management team during activations and real-world events, including scribing, situation reporting, drafting emergency communications, and managing response documentation
Maintain crisis management playbooks, contact rosters, call trees, and the emergency notification system, ensuring accuracy through regular validation
Participate in post-incident reviews and ensure lessons learned are incorporated into plans and procedures.