* 10+ years of experience in enablement, learning & development, or field effectiveness roles within wealth management, financial services, or a complex, field-oriented professional services organization. * Demonstrated success building or scaling centralized enablement functions — not just managing existing L&D programs, but architecting new ones from the ground up. * Track record of driving measurable advisor or field sales behavioral change, with evidence of adoption outcomes and performance improvement. * Experience managing and developing teams of content creators, trainers, and program managers, ideally using AI to accelerate their output. * Familiarity with the complexity of a post-M&A integration environment and the enablement demands it creates. * Ideally, the candidate will have a CFP and / or previous experience directly serving clients. * Strategic thinker who can translate business priorities (NRR, retention, ‘One Mercer’ delivery) into curriculum design and behavioral change programs that strengthen the client experience. * Strong cross-functional collaborator who builds influence without direct authority across Relationship Expansion, Segment Delivery, Operations, and Technology. * Data-informed approach — uses telemetry, adoption metrics, and field feedback to iterate and improve content and delivery systems. * AI-fluent — well-versed in AI tools and able to apply them to accelerate content creation, personalize learning, and scale enablement, while championing responsible adoption across the field. * Exceptional communicator and executive presence — able to represent Enablement to senior leadership and serve as a credible spokesperson for field needs in the product design process. * Builder mentality — energized by ambiguity and the opportunity to create structure where none exists. * Advisor- and client-first orientation — knows advisor adoption drives client outcomes, and designs every program with both the field and the end client in view. * Collaborative and low-ego — this role requires deep partnership across WO&E and the broader business; success requires earning trust, not asserting authority. * Comfortable with pace — Mercer is a high-growth, acquisition-driven firm; the Enablement leader must operate in a dynamic environment while maintaining quality and consistency.