PRINCIPAL DUTIES AND RESPONSIBILITIES:The Operational Support RN, Non-Procedural (OS RN) collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by providing/directing nursing care throughout the patient’s life span with consideration of the aging process, developmental and cultural patterns in each step of the nursing process.Collaborates with the health care team to foster communication with patients and their family members to facilitate positive patient outcomes and discharge planning. Reports status of unit operations, activities and issues to the Clinical Manager or appropriate discipline.Responsible for coordinating with physicians, nursing, and ancillary departments to prioritize and manage patient flow Participates in quality assessment and improvement programs to evaluate effectiveness of care delivered and makes recommendations for improved individual and unit performanceAssist with unit staffing plans to provide fiscally sound and acuity-based staffing patterns. . Identifies staff educational needs and works with the Clinical Managers and Education Coordinators to develop and deliver learning.In collaboration with the clinical manager, participates in retention efforts. Mentors, coaches, , and motivates staff.Collaborates with education and professional practice teams to deliver educational needs for team members and nursing units Communicate nursing objectives, standards, and goals to bedside team.Co-chair or chair a quality initiative for facility wide improvements.Participates in the formation and implementation of policy, procedures, and standards, and compliance to TJC standards.Maintains an active CEU/Education file.