Essential Responsibilities
Hosting & Guest Experience
Welcome members and guests with a warm, friendly, and professional demeanor.
Manage reservations, waitlists, and seating assignments.
Escort guests to tables and communicate club amenities and dining features.
Assist with answering phones and member inquiries.
Server Assistant & Table Service Support
Support servers by delivering water, bread, beverages, and food items.
Monitor dining areas and anticipate guest needs.
Clear, clean, and reset tables according to club standards.
Maintain cleanliness and organization throughout the dining room, patios, and service stations.
Assist with polishing glassware, silverware, and dining room setup.
Food Running & Expediting
Deliver food promptly and accurately to guests.
Verify food presentation and table assignments before leaving the kitchen.
Communicate effectively with kitchen and service teams regarding timing and special requests.
Ensure food quality and presentation standards are consistently maintained.
Assist in coordinating service flow between the kitchen and dining room.
Work collaboratively with servers, bartenders, cooks, and management.
Assist with opening, closing, and side work duties.
Maintain a clean, organized, and safe work environment.
Uphold all club service standards, policies, and hospitality expectations.
Qualifications
Positive attitude and strong work ethic.
Passion for hospitality and guest service.
Ability to work efficiently in a fast-paced environment.
Strong communication and teamwork skills.
Ability to stand and walk for extended periods.
Ability to lift and carry up to 30 pounds.
Previous restaurant or hospitality experience preferred but not required.
Must be available to work evenings, weekends, holidays, and special events.