Jewelry Quality Control SpecialistDesignation: Jewelry Quality Control SpecialistLocation: BKC, Mumbai, India (On-site)
Key Responsibilities:
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Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda’s quality standards before shipment.
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Make quality pass/fail decisions based on Nivoda’s quality standards and accurately document inspection
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Log the outcomes with supporting images and comments.
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Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day.
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Ensure jewellery matches approved CADs, customer specifications, and design requirements.
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Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects.
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Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance.
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Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.
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Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda’s quality standards, customer specifications, and contributes to an exceptional customer experience.
What You’ll Need
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3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control.
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Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing.
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Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship.
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Ability to identify manufacturing defects and recommend appropriate corrective actions.
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Experience working directly with jewellery manufacturers and suppliers.
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Strong attention to detail and a process-oriented approach.
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Excellent problem-solving and root cause analysis skills.
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Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.
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Good communication skills and the ability to work collaboratively across cross-functional teams.
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Experience with export quality standards for jewellery.
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Comfortable using internal systems, spreadsheets, and quality documentation tools.
What Success Looks Like
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High first-pass quality acceptance rates.
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Reduction in recurring supplier quality issues.
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Strong supplier relationships and continuous quality improvements.
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Accurate and timely quality inspections.
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Consistently high customer satisfaction through exceptional product quality.
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Proactive identification and resolution of quality risks before shipment.
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Consistently meets productivity and turnaround time targets while maintaining high quality standards.
What You’ll Get
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Competitive salary and benefits.
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Flexible working hours.
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Opportunity to work in one of the world’s fastest-growing jewellery technology companies.
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Exposure to thousands of bespoke and catalogue jewellery designs across global brands.
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Work closely with international suppliers and cross-functional teams.
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A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.