• Take a full handoff from the morning shift and pick up where they left off
• Assist with afternoon and evening personal care: toileting, incontinence care, grooming, oral and denture care, and dressing for bed
• Answer call lights within minutes
• Provide safe transfers and walking support, including gait belt, Hoyer lift, and two-person assists
• Tray service for dinner and evening snacks; assist residents to and from meals and with feeding as needed
• Support memory care residents through late-day restlessness and confusion with patience and redirection
• Alert the Med Tech or Care Managers promptly if a resident seems unwell, is in pain, or is refusing care
• Report any change in a resident’s condition immediately: weight, mood, falls, skin tears, bruises, or not eating
• Lead or support evening activities such as conversation, music, games, and a walk before dark
• Welcome and support family visitors, who most often come in the evening
• Guide bedtime routines and help residents settle comfortably and safely for the night
• Do final rounds and safety checks; make sure call systems, walkers, and water are within reach
• Keep rooms and common areas clean and safe; light housekeeping and laundry
• Document in Eldermark before the end of your shift
• Give a clear handoff to the overnight shift
• Respond calmly to falls, confusion, and behavioral changes, escalating per protocol