Responsibilities and key tasks
Collaboration with sales:
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Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.
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Selects the correct product platform on which to make the offer and Ensure the offer is Competitive.
Product planning – Costing:
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Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed
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Responsible for correct product costings in non-standard cases, both for corporate and local Materials
Product planning – Specs:
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Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)
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Creates product specifications for corporate materials and local materials.
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Performs initial and revised non-standard energy calculations.
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Performs simple traffic analyses.
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When accountable for the overall engineering of the project:
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Accountable for technical site surveys
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Accountable for the technical content of the order between MS 0b and MS 2z
Product planning – Availability and lead times
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Coordinates product lead times from Supply Line and local sourcing
Product planning – Installability
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Ensures that the proposed product can be installed
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Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations
Product planning – Maintainability
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Ensures that the planned proposed product fulfils the customer’s product lifecycle needs
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Identifies possible deviations to standard maintenance methods and ensures that resolutions are found
Product planning – Compliance
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Ensures that the proposed product fulfils local codes, regulations and safety requirements
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Ensures alignment with environmental regulations
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Ensures that the planned product complies with KONE’s Engineering Policy
Key tasks in the KONE Customer process
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Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)
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Executes activities for holistic product planning
Key tasks in the KONE Delivery process
Accountable for creation of layouts · Analyses change requirements, and makes proposals on new product design · Provides needed details to the CSE Specialist on ordering materials and completing the documentation process · Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor CSE Product Engineer’s role in the KONE SEB process · Shares knowledge with maintenance as needed General responsibilities · Participates in product and new service release information-sharing sessions · Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs · Offers input to the product offering management about customization, standardization and interface requirements for the portfolio