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Onehealthineers

Head of Enterprise Services - Canada

Location3 Locations
Work modehybrid
Typefull-time
DepartmentEnterprise Services
Company size1,001–5,000 people
First seen4d ago
Last seen2d ago
About the company
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
About the role
The Head of Enterprise Services, Canada is responsible for leading the growth, strategy, and operational delivery of the Enterprise Services (ES) business (including Managed Equipment Services) across Canada. The role combines commercial leadership, strategic direction, and operational oversight to position Siemens Healthineers as a trusted partner in delivering integrated, value-based healthcare solutions. As a key member of the leadership team, the Head of Enterprise Services, Canada will lead, and develop high-performing teams, foster a culture of accountability and innovation.
With full Profit & Loss accountability, this role drives revenue growth, expands market presence, and ensures the successful execution of innovative service offerings that deliver strong customer outcomes. This role works closely with cross-functional teams to align commercial and operational priorities, ensuring delivery excellence, regulatory compliance, and high levels of customer satisfaction.
Key Responsibilities:
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Responsible for the Enterprise Services (ES) Canada growth strategy and partnerships by analyzing current state of the business, identifying risks and opportunities, and developing go-to-market plans specific to the country.
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Enable the growth of the ES Canadian business through the identification of new growth opportunities, unique customer partnerships and development of business plans to support the Canada ES P&L goals by leveraging understanding of the current healthcare environment and SHS portfolio of products and services
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Identify and lead strategic initiatives such as Value Partnerships as well as enabling growth within Canada.
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Maintain a strong prospect pipeline and provide regular forecasts, ensuring a high level of accuracy.
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Ensure operational delivery meets or exceeds financial forecasts while maintaining high levels of customer satisfaction.
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Identify and pursue business development opportunities, including those beyond the current portfolio or Business Area. Proactively evolve the Enterprise Services portfolio to address and stimulate market demand.
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Develop and maintain strong relationships with key customers.
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Collaborate with DX, Varian, and IM sales teams, as well as the NAM Enterprise Services team, to engage public and private sector customers and pursue new business opportunities.
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Lead the development of high-quality, competitive tender responses and business proposals, aligned to customer timelines.
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Design and deliver compelling customer presentations, solution concepts, and demonstrations.
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Provide high-quality sales collateral to the sales team in various formats (e.g., brochures, presentations).
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Lead sales negotiations while maintaining strong relationships with both internal and external stakeholders.
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Develop, negotiate, and manage the annual Enterprise Services budget, including monthly forecast reviews.
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Maintain strong product knowledge and ensure adherence to quality assurance (QA) and compliance procedures.
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Ensure the team is appropriately resourced to support both pre- and post-sales activities.
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Represent the organization at congresses and customer events, contributing to event concept development and delivering presentations or lectures.
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Foster strong, two-way communication with internal sales teams, the NAM Enterprise Services team, and Business Area/Line development teams to optimize the sales and product portfolio. This includes sharing customer feedback and market insights.
Qualifications:
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15+ years of healthcare operations leadership experience; sales and business development experience is beneficial
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Minimum a relevant Bachelor’s degree
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Strong technical understanding of the Enterprise Services portfolio and solutions and Canadian consulting market
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Deep knowledge of the Canadian medical device market and public sector procurement processes
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Strategic, innovative, and lateral thinker with the ability to approach challenges creatively
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Proven ability to plan and organize effectively to deliver against both short- and long-term objectives
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Strong numerical and commercial acumen
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Excellent written and verbal communication skills
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Highly developed interpersonal and relationship management skills
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Demonstrated ability to lead, motivate, and manage teams effectively within a matrix environment by empowering managers and individual contributors
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Advanced sales and negotiation capabilities
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Confident presenter, with the ability to engage large audiences
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Ability to perform effectively under pressure and manage competing priorities
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Bilingual in French and English considered an asset
#INDDNP
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers’ businesses, please visit our company page at Siemens Healthineers Canada.
Benefits
Factors that may affect expected compensation include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Position must have full access to Siemens Healthineers’ client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training.
Legal
Equal Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Accessibility: Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [email protected]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
By submitting personal information to Siemens Healthineers or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
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