Demonstrate our Brand Ambassador DNA at all times
Maintain back-of-house model store standards at all times
Support management team deliver an audit result of 0.3% or below by maintaining stock file accuracy through;
Full ownership of the Online fulfilment operation of Kurt Geiger within Brown Thomas, collecting Online orders each day, picking stock accurately, pair checking, ensuring complete accuracy, using REX to reflect what has been transferred to Online.
Liasing with Online team in relation to demand, cancellations or any potential abandonments due to faulty items, shop soiled or damaged. Reporting any issues with duplicate picks and changes needed with current thresholds.
Analysing Online refunds in store via daily sales batching to ensure all refunds are accurately aligned with the Kurt Geiger system.
Management of stock in/out of store through Intransit system
Action CVS orders to be delivered within 48 hours
Achieve Fulfilment target of 70% and above
Monitor stock on loan and stock holds
Support the effective management of odds, faulties and write-offs in store
Report any stock errors/issues to management in a timely manner
Manage customer click and collect orders and process in line with the company timeframe
Fulfilment of 70% or above
Achieve a stocktake result of 0.3% or less