Accountability for overall performance of respective market including setting and executing, in collaboration with other leaders, vision for excellence, while incorporating specific strategic plans and objectives of the corporation, business unit and region. This includes accountability for performance management for partners within their hierarchy.
Provide leadership, mentoring, coaching and guidance to staff, fostering an environment which encourages inclusion, employee participation, collaboration, teamwork, and communication. Attracting and retaining talent is a critical priority.
Responsible for client interactions and communications, monitors retention of current clients and broadening of relationships, and may address specific sensitive or complex client needs.
Responsible for expense budgets.
Promote, lead, and participate in attaining sales goals for new business in conjunction with West Region sales and marketing leadership. Engaged in the community representing the Northern Trust brand and sourcing in new business.