This role provides customer support in one of application support teams - FIS Prophet. Prophet solution is a leading actuarial modeling system that helps insurance and financial services firms develop more profitable products faster, improve risk management decisions, and meet their reporting responsibilities efficiently. Prophet provides comprehensive coverage across life, general insurance, health and pensions for all major insurance markets, providing common models, code, assumptions and reporting capabilities, plus end-to-end data management. Primary responsibilities will be to manage the incoming application queries. You will assess, diagnose and troubleshoot the issue raised in order to resolve issues from technical to functional perspective. Successful candidates will have an interest in computer engineering, IT and/or software systems. Candidates will also possess strong communication, problem solving and analytical skills. Full training in the application suite will be provided via the team structure.