Define the Right Metrics to Track
Partner with the function heads across Product, Sales, Marketing, Support and Strategy to understand the key business drivers
Define the right KPIs and metrics to track across the organization. Build processes to make them readily and reliably available to everyone
Provide Meaningful Data-driven Insights to Drive Business Growth
Lead complex deep-dive into business metrics, identify bottlenecks and growth triggers. Make recommendations to the business heads on the next course of action
Work with the data analysts to build and maintain powerful dashboards that empower stakeholders to make data-informed decisions in real time
Build an A+ Analytics team
Nurture a team of highly skilled analysts by building strong frameworks for 1:1 coaching, performance management, and individual development plan
Create a hiring roadmap and own hiring targets to scale the analytics team as business needs grow
Refine Data Architecture and Data Practices
Strengthen the internal data architecture by working with data engineers to ensure comprehensive and reliable data is available for analysis
Optimize analytics processes to improve the effectiveness of reporting - make key data sets easily available, reduce rework, improve turn around time and quality of insights drawn
Set up a prioritization framework to balance competing analytics requests from different departments