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JL
Jll

Business Support, Moves

LocationMumbai, MH
Work modeon-site
Typefull-time
DepartmentWork Dynamics
Company size10,000+ people
First seen23h ago
Last seen23h ago
About the company
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the role
Title: Moves and Changes (MAC) Coordinator
Business unit: Work Dynamics
Reporting to: MAC Manager
Key stakeholders: Client (Morgan Stanley)
Direct reports: Reporting Manager
Role summary & Key responsibilities
The MAC Coordinator is responsible for planning, coordinating and delivering workplace moves, adds and changes, including restacks and minor refurbishment activities. The role manages each request from initial requirement gathering and cost estimation through execution, system closure and post-move support. Working closely with business-unit administrators, Corporate Services, Property, IT, vendors and regional teams, the coordinator ensures safe, timely, cost-effective delivery and accurate reporting.
MAC and Move Coordinator
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Coordinate end-to-end delivery of small moves and MAC requests, including planning, approvals, mobilisation, execution, handover and closure.
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Publish confirmed move dates in the Move Planner at least three days before small moves and four weeks before large moves, subject to approved project timelines.
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Communicate move arrangements to users and business-unit administrators, including carton distribution, labelling, desk clearance and post-move support.
Restacks and Minor Refurbishment
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Plan and supervise restacks and minor refurbishment works, including weekend execution where required.
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Arrange logistics and supporting services, including movers, security or police permissions where required, cleaning, painting and vendor access.
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Supervise vendors during execution, follow up on outstanding items and ensure timely technical and commercial closure.
Asset, System and Records Management
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Coordinate asset movements under the approved Asset Control note process, working with business units and vendors.
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Create, maintain and close each business-as-usual request in the CIIPS system, ensuring records are complete and accurate.
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Maintain Move Master Data, business-unit cost allocations, the MAC project pipeline, resource tracking and master pre-move schedules in the shared drive.
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Process vendor invoices and verify that supporting documentation, approvals and cost allocations are complete.
Stakeholder and Vendor Management
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Maintain effective working relationships with Corporate Services, Facility, IT, BU coordinators, vendors and regional MAC teams.
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Obtain quotations, coordinate vendor access and escort vendors or movers in occupied areas when required.
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Respond promptly to user enquiries and miscellaneous workplace requests, escalating risks or delays when necessary.
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Provide accurate weekly and monthly reporting to the regional MAC team and align local delivery with regional and global processes.
Performance objectives
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Deliver approved MAC activities safely, within agreed scope, schedule and budget.
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Maintain complete and accurate project, cost, asset and system records, with timely weekly and monthly reporting.
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Secure required work permits, e-permits, gate passes and applicable compliance approvals before execution.
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Close technical, commercial and vendor actions within agreed timelines and escalate risks promptly.
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Provide clear stakeholder communication, effective post-move support and a consistently high level of client satisfaction.
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Demonstrate teamwork, flexibility and sound judgement, including during weekend execution when required.
Key skills
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End-to-end move, restack and minor works coordination
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Working knowledge of electrical, HVAC and mechanical services
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Vendor coordination, quotation evaluation and invoice processing
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Budget preparation, cost tracking and schedule management
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Asset control, data management and management reporting
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Strong stakeholder management, communication and problem-solving skills
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Proficiency in MS Office and relevant workplace or project-management systems
Employee specification
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Bachelor’s degree or diploma in Electrical Engineering, Mechanical Engineering, Facilities Management or a related discipline.
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Minimum three years of relevant experience in workplace moves, restacks, minor projects or facilities coordination.
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Experience coordinating vendors, budgets, permits, asset movements and project documentation.
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Fluent written and spoken English, with strong computer literacy.
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Proactive, adaptable and able to learn new systems and processes quickly.
•
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Location:
On-site –Mumbai, MH
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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