The Dock Clerk is responsible for providing administrative and/or customer service support to multi-shift terminal operations. This position is a point of contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments. Though the primary role is to support for shipment of inbound and outbound freight, this position will also be assisting in troubleshooting inventory accuracy, yard activity support and ensuring customers’ requirements are met.
• Verifies accuracy of inbound and outbound documentation
• Tracks incoming containers and provide support to resolve issues as necessary
• Prepares packages for shipments using windows based shipping systems
• Coordinates documentation for incoming freight to ensure swift movement of cargo
accuracy
• Solve any issues that impact inventory accuracy
• Supports Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed
• Support Customer Service department with systematic data entry, reporting and customer communication
• Support Damco Distribution’s commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions
• Performs job related duties as specified by management