25% Develop and maintain data visualizations, dashboards, and executive reporting frameworks that support data-driven decision-making by College leadership.
20% Lead the design and implementation of centralized, standardized workflows across operational and administrative functions (e.g., inventory management, procurement, HR processing, budget and financial operations) to drive alignment and efficiency College-wide.
10% Partner with the Dean’s Office and unit leadership across the College to assess current operational and administrative processes, identify gaps, inefficiencies, and pain points, and define priority areas for improvement.
10% Serve as the primary liaison to the coding/development team, translating operational requirements into clear functional and technical specifications for new or updated electronic workflows, tracking systems, and databases.
10% Manage the full lifecycle of operational improvement projects — planning, execution, monitoring, risk identification and mitigation — ensuring initiatives are delivered on time, within budget, and to quality standards.
10% Maintain, support, and iteratively improve previously implemented workflows and systems based on user feedback and evolving business needs, while continuously identifying and advancing the next operational priority.
10% Lead change management efforts for new processes and workflows, including developing training materials, documentation, and job aids, and designing and delivering training sessions/classes to drive successful adoption across the College.
5% Prepare and present regular progress reports, performance metrics, and recommendations to the Dean’s Office and other key stakeholders. Other duties as assigned.