Consult with customers on plan design: eligibility rules, vesting schedules, safe harbor elections, match formulas, profit sharing, cross-tested designs. Recommend what actually fits the client.
Onboard new plans: sit with customers through setup, translate their intent into plan document elections, and de-risk the handoff to ongoing administration.
Help with year-end compliance: ADP/ACP, 410(b), 415, top-heavy, coverage testing, 5500 filings, 1099-Rs. Know where every plan stands. Partner with our external TPA on execution.
Handle corrections: failed testing, late deferrals, missed matches, eligibility errors. Scope the issue, pick the right correction method, get it done cleanly.
Translate the regs: SECURE 2.0, LTPTE, hardship sourcing, QACA formulas. Turn regulatory changes into concrete plan-level decisions for sponsors.
Shape the product: partner with engineering on what should be automated. Explain the edge cases that break every off-the-shelf system. Your tribal knowledge becomes product.
Write clearly: emails that plan sponsors and auditors both understand.