Duties and Responsibilities
1. Functional Responsibilities:
• Build a profitable portfolio.
• Underwriting and operational excellence across all the business by ensuring adherence to underwriting methodology, risk appetite, line setting, guidelines, business rules and pricing adequacy.
• Promote synergies among all Distribution, other underwriting teams and other support staff.
• Build and maintain strong relationships with key customers, producers, reinsurers and other partners.
• Maintenance portfolio requests, providing in a timely response the information that issuance team request to process requirements, taking account of SLA´s accomplishments as part of service
• Interaction with other AIG areas to provide information requests as: Claims to provide information of policies if it need to continue with the claims process without taking part of the claim determination. With distribution teams to attend technical advisories to brokers if it´s necessary. With Operations to instruct for the issuance of the movements.
• Maintain his/her UW information profile properly documented: including UW summary, authorization if it required, UW analysis and any other documentation to guarantee guidelines accomplishment.
• Attend external clients to promote, train agents and brokers to reinforce business line strategy, strength relations with agents and brokers to increase and create new business opportunities always promoting AIG values and behaviors
• Approach and collaboration with the different internal areas of the company, for the resolution of the services that are outside the response times to achieve the appropriate solution and timely closure of the same always under UW authority and responsibility
• Participate in assigned projects i.e., to improve operation as automatization processes, or any other which needs his/her actively participation
Achieve his/her individual goal with UW discipline stablished in annual budget (monthly monitoring)
Contribution of Team´s goals for new business strategy and retention portfolio stablished in annual goal (monthly monitoring)
Ensure the properly accomplishment of UW guidelines.
Accomplishment of SLA´s established for all business requests.
Attend internal and external clients which requires UW support.
Participate actively in projects which involves UW participation.