Commercial Corporate Counsel plays a key role in enabling Genesys to grow while helping the business navigate the legal, commercial, privacy, security, and AI considerations that shape complex technology transactions. You will own and influence commercial legal matters supporting the North America sales organization, providing practical guidance that helps teams move opportunities forward while appropriately managing risk.
You will partner directly with Sales and collaborate across Data Privacy, Security, Product Counsel, Finance, and other business functions to negotiate cloud and SaaS transactions, address evolving business models, and improve how Genesys contracts at scale. The role offers meaningful visibility across the organization and the opportunity to shape contracting standards, playbooks, templates, and commercial decision making.
As Genesys advances an AI-powered customer experience platform used by organizations around the world, commercial counsel helps create the trusted contractual and governance foundation that supports enterprise adoption of cloud and AI capabilities. Genesys currently serves more than 8,000 organizations across more than 100 countries, creating opportunities to work on sophisticated technology transactions and evolving legal issues at meaningful scale.
This position offers exposure to enterprise initiatives involving cloud services, data privacy, security, and artificial intelligence, providing opportunities to deepen technology law expertise while partnering with senior business and legal stakeholders. Success requires sound judgment, empathy in negotiation, collaborative decision making, and the confidence to take ownership of complex matters while supporting shared business goals.