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MIS Officer - Syria Idleb Saraqeb

LocationSyria, Syria Idleb

Typefull-time

DepartmentProgramme Quality

Company size1+ people

First seen1w ago

Last seen3d ago

General Description of the Programme:

Established in 1977, GOAL is an international humanitarian and development agency, committed to working with communities to achieve sustainable and innovative early response in crises, and lasting solutions to poverty and vulnerability. GOAL has worked in over 60 countries and has responded to almost every major humanitarian disaster. We are currently operational in 18 countries.

GOAL began operations in Syria in 2013 responding to the acute needs of conflict-affected communities. GOAL’s areas of operations include but not limited to Aleppo, Idleb and Lattakia Governorates, and is expanding to new governorates in Syria. Programmes focus on Food and Nutrition Security, WASH, Shelter, Livelihoods/ERMS and Emergency Response with an emphasis on cash and voucher modalities. GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL’s programme works at the household and community levels to improve community resilience and household coping strategies.

Job purpose:

The MIS Officer for the MIS Team will report directly to the Deputy MIS Manager and will coordinate closely with Project Deputy Managers in Syria regarding the timely and accurate collection of all data relating to programme activities (including beneficiary lists, distribution details etc.).

Through their work the MIS Officer supports GOAL projects by ensuring accurate and up to date data is available for all programme activities, while supporting on information management and adapting/ improving data collection and storage processes in the field to ensure quality information and clarity on methods for collecting and entering the same.

Duties, objectives and competencies

• Ensure accurate and up-to-date information is maintained for all programme activities and that data generated through field activities is updated on a daily basis on centralised records and stored securely; this includes ensuring accurate disaggregation of beneficiary data, in line with GOAL and donor requirements and ensuring that ‘no-shows’ and new arrivals are effectively tracked and recorded for all programme activities.

• Follow up on data discrepancies and errors and coordinate with the relevant teams to ensure that they are reviewed and corrected.

• Clean, process, and analyse data using Excel.

• Direct managing MIS Assistants and provide them with the necessary technical guidance, follow-up and support to ensure the quality and accuracy of their work.

• Review the data processed by MIS Assistants using SQL or Power BI and ensures the correctness and validity of it according to the related department need.

• Help the team to understand and use the configuration of the MIS systems.

• Manage information management system for hard and soft copy programme documentation, including scanning and storage.

• Support the Deputy MIS Manager to further develop data entry, collection and storage tools, utilising new technologies and soft wares.

• Support the development and improvement of tools and processes for data cleaning, validation, comparison, tracking and reconciliation.

• Ensure the logical correctness and validity of all data collected through CommCare and KoBoToolbox by reviewing and validating entries against the MIS system, tracking and auditing data updates, identifying errors or inconsistencies, and following up with the relevant teams to ensure timely correction before updating the database.

• Maintain a strong understanding of database structures and relationships and ensure the consistency and integrity of the database system when working on any aspect of it and report any identified issues to the Deputy MIS Manager.

• Use GOAL’s online system to update the data of distribution, or beneficiaries list.

• Keep GOAL’s online system updated with last updated data coming from the Selection and Verification teams.

• Keeps GOAL’s online system updated with the data of CFM and reverification data after reviewing and connecting it to other related tables.

• Data Reporting using Power BI.

• Develop and use SQL queries, including complex queries where required, for data extraction, analysis, validation, comparison and tracking changes across related datasets.

• Keep tracking the received documents and data received from any department or program and compare it to the initial plan and report any differences to their line manager.

• Completing weekly reports to their line manager (Deputy MIS Manager) to report on work carried out in the previous week.

• Support basic maintenance and required updates to existing MIS or web-based systems, including understanding their interaction with the database and implementing minor changes where required and within the scope of the role.

• Other tasks as required relating to data management and as determined by the Deputy MIS Manager.

• Ensure adherence to GOAL’s Code of Conduct and Child Protection Policy and standards of integrity, as well as uphold GOAL’s whistleblowing mechanisms.

Requirements (essential)

• Bachelor’s Degree from a recognised university, preferably in IT, Data Management or similar.

• At least 2 years of relevant work experience in data management, data entry, database administration, or a related data field.

• At least 1 years’ work experience with NGO in humanitarian work

• Experience of leadership and team management and ability to capacity build and motivate team members.

• Excellent IT skills (Microsoft Office, VBA, programming language in Excel)

• Excellent data management skills.

• Strong practical skills in SQL Server and relational database management.

• Demonstrated skills in data analysing and reporting using Power BI.

• Excellent attention to details.

• Experience in developing or improving data processing, validation, comparison or follow-up tools

• Hard-working, proactive and able to prioritise to manage a demanding workload

• Commitment to beneficiary accountability and humanitarian principles.

• Understanding of digital data gathering technology such as (CommCare , KoBoToolbox…)

Requirements (desired)

• Intermediate understanding of web-based systems and programming concepts; knowledge of C#, ASP.NET or similar technologies.

• Advanced English language skills (spoken, written and reading)

Hiring process

Interested? Then apply for this position via clicking on the “apply now” button and fill out the application form. All applicants must send a Cover letter and an updated CV (no longer than four pages). Both must be in English.

Please note that only shortlisted candidates will be contacted.

GOAL has the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with GOAL at the same grade level and with similar job descriptions, experience, and educational requirements.

Qualified female candidates are strongly encouraged to apply.

The application deadline is 21 Sep 2026 however, you are encouraged to apply immediately as we will be reviewing applications on a rolling basis, therefore we may withdraw the position before the advertisement’s closing date if a suitable candidate/s is identified.

Legal

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment is requested from you at the application or any stage of the recruitment process, please do not respond.

GOAL does not accept any responsibility for the accuracy, errors or omissions of any of the information contained in translated advertisements by an independent party on other sites or through other channels.

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Safeguarding Statement

GOAL has zero tolerance for safeguarding violations. All staff are expected to adhere to GOAL’s Code of Conduct and Safeguarding policies, including the prevention of sexual exploitation, abuse, and harassment (PSEAH). Recruitment is subject to safeguarding checks, including reference verification

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

•

Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.

•

Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.

•

Report any concerns about inappropriate behavior of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you.

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GOAL Syria