Arrow Components is part of Arrow Electronics, a global Fortune 500 company with over 22,000 employees worldwide. We distribute, customize, and deliver electronic components to customers across the globe.
Our Automotive Inside Sales team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end – from order management and logistics to forecast handling and continuous process optimization – while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more.
Your Responsibilities:
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Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution
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Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
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Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
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Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships
Your Profile:
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Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry
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Strong understanding of end-to-end processes and supply chain dynamics
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High level of customer orientation, ownership, and accountability
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Excellent communication and stakeholder management skills in a global environment
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Ability to work under pressure and manage complex, fast-paced business scenarios
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Analytical mindset with a focus on data accuracy and performance transparency
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Completed commercial or technical training/degree
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Good MS Office skills
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Fluent in English and German
What We Offer:
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Flexible working hours
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Hybrid working / home office
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Capital-forming benefits
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Company pension plan contribution
Legal
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.