● Lead and oversee daily operations at the New York hub, ensuring a high standard across building maintenance, repairs, mailroom, access, and general services
● Own the employee experience on site, managing space activations, food programs, vendor performance, and event support to ensure everything runs smoothly and aligns with GoodRx culture.Build strong, collaborative relationships with site leaders, team leads, and executives to gather feedback, understand needs, and adjust the workplace experience accordingly.
● Proactively partner with cross-functional teams, including IT, Security, legal, and Finance, to coordinate services and streamline processes.Oversee vendor management end-to-end, including sourcing, contract negotiation, and service oversight across maintenance, cleaning, food, and other workplace functions.
● Support space planning and seating logistics, partnering with relevant teams to ensure optimal use of space and alignment with hybrid and growth models.
● Monitor and manage the operational budget for your site, ensuring cost-effective delivery of services and accurate forecasting.
● Support internal events and programming in collaboration with the Communications and Engagement teams, creating moments that foster inclusion and connection.
● Communicate policies, updates, and changes clearly and consistently, ensuring that employees understand what is available and how to navigate the office.
● Identify areas for improvement, innovate on existing processes, and assist in implementing new standards and programs developed by the broader Workplace or Experience team.