**Internally this role is called the Manager, Audience Analytics & Engagement will be an integral part of our organization, sitting within the Marketing department and reporting to the Associate Director of Audience Development. In this role, you’ll build a comprehensive view of how our audience discovers, engages with, and grows within the Bisnow ecosystem. Partnering closely with marketing, technology, and the broader audience team, you’ll own the metrics that define audience health and translate them into strategies that drive retention, engagement, and growth. You’ll also help shape how we use AI and agentic tools to get this work done. Here, they are becoming core infrastructure, not just a nice to have.You should be an analytical thinker and a strong communicator who thrives moving between high-level strategy and rolling up your sleeves to solve data challenges directly.
You’ll spend your time balancing data and strategy by reading the signals across our website, email, and events to figure out what’s driving engagement and what isn’t, then adjusting your approach based on what’s actually moving the numbers. You’ll need to translate complex data into clear, actionable direction for stakeholders across the organization, communicating results up, down, and across. You should be ready to bring your own ideas for how to grow and retain our audience, while staying flexible as you test, learn, and iterate on what works.