The Vice President, Operational Excellence, is responsible for leading a Center of Expertise (COE) in process design, development, and continuous improvement that provides leadership, consulting, and development support across PACE sites, functions, and disciplines. This COE will identify and prioritize improvement opportunities and motivate, enable, and support process excellence across PACE units to meet or exceed all regulatory requirements and deliver a best-in-class participant experience. Additionally, this role is responsible for operational oversight, standardization, and continuous improvement of PACE-wide shared services such as Transportation, Scheduling, etc., that are vital to achieving PACE targets for operational excellence, compliance, and participant experience. This role, directly through shared services oversight and indirectly through the process excellence COE, builds and standardizes processes and capabilities to enable scalable growth and create competitive advantage for AltaMed PACE.